Cisco Unity Certification Exams for the Specialist Level

Unified messaging is among the most efficient and innovative methods for enterprises to receive and send data. Cisco Unity, which allows businesses to send and receive faxes, voicemail and email messages all from one inbox. This highly reliable and secure messaging platform can be scaled to the appropriate level for any business or used in the robust, full-featured format.

Specialists that wish to become certified through Cisco in this unified messaging platform can select from two specialized professional credentials: The Unity Design Specialist or the Unity Support Specialist, though both require the completion of multiple certification exams to earn a valid certificate of professional distinction in the discipline. While multiple exams are necessary, it is important to note that either credential can boost career opportunities and make you a more attractive job candidate as well.

Design and networking professionals working with Unity will find the 642-072 exam the most beneficial for their careers. Support technicians and specialists, on the other hand, will want to focus their Cisco exam efforts on the 642-263 exam, which covers implementation and connectivity for Unity.

No matter which of these unified messaging exams you decide to pursue, you’ll need to prepare thorough for success on the exam before scheduling your test. Using a well rounded study program that includes manuals, textbooks, worksheets, exam prep packages from sites like as well as practice exams is crucial for ensuring you successfully clear your exam on the first attempt.

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